Customer Service Officer (Shift duties)


 My client a global digital media solutions vendor is seeking to hire a Customer Service Officer to join their growing business.


Responsibilities:

  • Provide excellent customer service to existing clients with regards to their requests and to resolve their problems by providing appropriate digital media solutions within a timely manner as to maintain on-going customer loyalty
  • Manage the Content Management System (CMS) by updating clients’ information
  • Provide usage reports to clients


Requirements:

  • Bachelor’s degree with at least 1 year customer servicing experience ideal in digital media industry
  • Past experience in managing Content Management Systems
  • Strong interest in digital media will be a great advantage
  • Proficient in Microsoft Office and Chinese typing
  • Fluent communication skills in English, Mandarin and Cantonese is a must to handle client from different regions
  • Shift duties & stand-by required


If you are interested in finding out more about this career opportunity, please email your resume to Jenny Tse, jennyt@charterhouse.com.hk Tel: (852) 3151 1300 Web: www.charterhouse.com.hk


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