RM Support (Senior Associate) - Japanese Corp,

Job Duties & Responsibilities:

Conduct customer transaction-related activities, including handling customer inquiries, managing loans, deposits, FX, customer onboarding, change of bank registration, and KYC duties
Liaise with relevant departments to ensure timely processing of customer transactions
Assist Relationship Managers (RMs) in exploring and maintaining strong customer relationships, as well as gathering information to support new business opportunities
Train and guide new joiners to facilitate their smooth integration into the role
Cross-sell the bank's products and services, such as expanding deal amounts and diversifying deposits, loans, and FX
Streamline operational workflows
As a senior associate, coach, lead, and monitor the performance of other RM Assistants

Requirements

University Degree in Business or related discipline
Minimum 3-6 years' relevant banking experience preferably in corporate banking sector
Knowledge of Corporate Banking products and operations
Customer-orientated, strong service mindset and able to understand and capture customer needs
Fluency in English and Chinese, Japanese is a plus
Less experienced candidate will be considered as Associate

"Interested candidates, please send an updated CV to kelvin.lam@ charterhouse.com.hk

RM Support (Senior Associate) - Japanese Corp, Foreign Bank