Sales Operation Specialist - Telecom / I.T


Our client is a global data centre collocation and managed cloud services provider they are strives to be the world's best cloud computing leader by solving customers' increased demand for reliable and secure connections. The company also serves as its customer's trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.


Responsible for developing a comprehensive understanding of the company's internal sales systems and processes while acting as the subject matter expert for all internal questions and escalations around these processes.


Support the Enterprise Sales organization in Asia Pacific by driving rapid responses from internal teams via these processes and systems


Career Path

  • Client Service or Account Executive for cloud computing / managed service in future


Responsibilities:

  • Perform administrative changes to internal quoting system including workbook order entry.
  • Assist sales team with pricing and quoting group requests and sales credit verifications
  • Manage required responses and forms from multiple teams during order preparation
  • Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
  • Assist the manager to partner with Business Process Engineering group to identify areas of process improvement
  • Facilitate service inventory investigation
  • Assist in handling special assignments/ projects when necessary


Requirements:

  • Associate Degree or above preferably in Computer Science and Information Technology  or related disciplines
  • At least 3 years relevant experience in the telecommunications/ IT industry
  • Ability to work with complex databases and systems
  • Ability to prioritize multiple projects/tasks in a dynamic and fast paced environment
  • Detailed oriented and self-motivated
  • Good verbal and written communications skills
  • Proficient in Microsoft Office Products: Outlook, Word, Excel, PowerPoint


If you are interested in finding out more about this career opportunity, please email your resume to Cani Fan, canif @charterhouse.com.hk Tel: (852) 3151 1300 Web:
www.charterhouse.com.hk


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