RM Support (Associate) - Japanese Corp, Foreign Bank

Job description

• Conduct customer transaction-related activities, including handling customer inquiries, managing loans, deposits, FX, customer onboarding, change of bank registration, and KYC duties
• Liaise with relevant departments to ensure timely processing of customer transactions
• Assist Relationship Managers (RMs) in exploring and maintaining strong customer relationships, as well as gathering information to support new business opportunities
• Train and guide new joiners to facilitate their smooth integration into the role
• Cross-sell the bank's products and services, such as expanding deal amounts and diversifying deposits, loans, and FX
• Streamline operational workflows
• As a senior associate, coach, lead, and monitor the performance of other RM Assistants

Requirements

• University Degree in Business or related discipline
• Minimum 2 years' relevant banking experience preferably in corporate banking sector
• Knowledge of Corporate Banking products and operations
• Customer-orientated, strong service mindset and able to understand and capture customer needs
• Fluency in English and Chinese, Japanese is a plus

"Interested candidates, please send an updated CV to kelvin.lam@ charterhouse.com.hk